Last updated: June 7, 2024
2TravleAmigas (“we,” “our,” or “us”), located at Ciudad de Mexico, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP) and best industry practices.
1. Identity and Contact Information of the Data Controller
- Data Controller: 2TravelAmigas
- Email: contact@2travelamigas.com
- WhatsApp: +52 5561220475
2. Personal Data Collected
We collect and process the following types of personal data:
Identification Data:
- Full name
- Company name (if applicable)
- Email address
- Phone number
- Address details (country or region, street, city, state, postal code)
Financial Data:
- Credit/debit card details, managed by a third party (Stripe)
3. Purposes of Data Processing
Your personal data is collected and processed for the following purposes:
Primary Purposes:
- To respond to inquiries and understand the needs of individuals interested in our tour services through contact forms on our website.
- To facilitate the booking and payment of our tours and services through the payment forms on our website.
Secondary Purposes:
- To send marketing communications, promotional materials, and information about our services and offers that may be of interest to you.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: By providing your personal data and accepting this Privacy Policy, you consent to the processing of your data for the purposes outlined.
- Contractual Necessity: Processing is necessary to fulfill the contract for tour services you have requested.
- Legal Obligations: Compliance with applicable legal requirements and regulations.
5. Data Transfers
We do not transfer your personal data to third parties, except under the following circumstances:
- Legal Requirements: Personal data may be disclosed to competent authorities in accordance with legal obligations and regulations.
Consent for Data Transfers: When legally required, data may be transferred without the explicit consent of the data subject if requested by a competent authority and in compliance with the law.
6. Security Measures
We implement comprehensive security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Physical Security: Controlled access to our facilities and secure storage of physical records.
- Technical Security: Use of encryption, firewalls, secure servers, and regular security assessments.
- Administrative Security: Internal policies, staff training, and restricted access to personal data.
Data Retention and Deletion: Personal data will be retained only as long as necessary to fulfill the purposes for which it was collected and will be deleted in accordance with the LFPDPPP.
7. ARCO Rights (Access, Rectification, Cancellation, and Opposition)
You have the right to:
- Access: Request information about the personal data we hold about you.
- Rectification: Request corrections to inaccurate or outdated personal data.
- Cancellation: Request the deletion of personal data when it is no longer necessary for the purposes for which it was collected.
- Opposition: Object to the processing of your personal data for specific purposes.
Exercising ARCO Rights:
- To exercise your ARCO rights, please send an email to contact@2travelamigas.com with your full name, the specific ARCO right you wish to exercise, and any relevant information to identify your data.
- Response Time: We will respond to your request within 5 business days, or as specified by the LFPDPPP, via the email address provided.
8. Use of Cookies and Similar Technologies
- Types of Cookies: Our website uses essential cookies necessary for its operation. These cookies do not store personal data or track user activity.
- Purpose of Cookies: To ensure the proper functioning of our website.
- User Options: Users cannot disable essential cookies as they are crucial for the website’s operation.
9. Modifications to the Privacy Policy
e reserve the right to update or modify this Privacy Policy at any time. Notice of any material changes will be communicated to registered users via email and posted prominently on our website.
10. International Data Transfers
Any international data transfers will be conducted in compliance with the LFPDPPP, ensuring adequate protection of your personal data.
Contact Information
For any questions or comments regarding this Privacy Policy, please contact us at:
- Email: contact@2travelamigas.com
- WhatsApp: +52 5561220475
